Support
How can I help?
I’m Kerem Gönülkırmaz, the independent developer behind these apps. Your message comes straight to me, and I reply as soon as I can, in English or Turkish.
Common questions
- I bought Remove Ads. How do I get it back on a new iPhone or after reinstalling?
- Purchases belong to your Apple ID, not to the device. Sign in to the App Store with the Apple ID you used to buy it and open the app; the purchase comes back on its own. You can also tap Restore Purchases in the app’s settings. If it still doesn’t appear, email me with the app’s name.
- How do I get a refund?
- Payments and refunds are handled by Apple, so I can’t issue them myself. Request a refund at reportaproblem.apple.com and sign in with your Apple ID.
- Will I lose my progress if I delete the app or change phones?
- There are no accounts: progress and settings are saved only on your iPhone. Deleting the app deletes them. When you move to a new iPhone with Quick Start or restore from an iCloud or computer backup, your progress usually comes along, because it is part of your device backup.
- Can I turn off personalized ads?
- Yes. Open the app’s settings and tap Privacy settings to review your ad choices. On your iPhone, you can also turn off tracking in Settings → Privacy & Security → Tracking. To remove ads entirely, buy Remove Ads in the app.
- How do I delete my data?
- Delete the app. I don’t run servers or accounts, so nothing about you is stored on my side. For the data Google collects to show ads, see the Privacy Policy.
- I found a bug or have an idea.
- Please email me. That’s how the apps get better, and I read every message.
How the apps handle your data: Privacy Policy.